AIRPORT • MEDICAL • LOCAL TRAVEL

Terms and Conditions

Welcome to City Gal Transportation, your reliable local car transport service in Northfield, Minnesota. We specialize in rides to MSP airport, around town, and for medical appointments.

Service Description

City Gal Transportation offers pre-booked car rides, ensuring timely and safe transportation within the Northfield area.

Booking Policy

Bookings must be made through our official channels. Provide accurate pickup, drop-off, and timing details upon booking.

Cancellation and Refund Policy

Cancellations are free up to 12 hours before the scheduled pickup. Late cancellations may incur a fee. No-shows are charged the full fare with no refunds. Use the cancellation link provided in your booking confirmation email to cancel or request a change to your appointment

Weather and Unforeseen Circumstances

We may cancel or reschedule rides due to severe weather or safety-compromising events, with the option for customers to reschedule or receive a full refund. We are not responsible for delays caused by unforeseen circumstances.

Liability

City Gal Transportation is not liable for delays due to external factors beyond our control. Our vehicles are well-maintained and driven by qualified professionals.

Damage to Property Clause

Passengers are responsible for any damage they cause to the vehicle beyond normal wear. This includes damages leading to repair or special cleaning requirements.

Behavior Policy

Passengers must conduct themselves in a manner that ensures the safety and comfort of all parties. Unruly behavior, distracting the driver, or endangering safety is strictly prohibited.

Lost Items Policy

While we strive to assist in recovering lost items, City Gal Transportation is not responsible for belongings left in the vehicle. Please ensure you have all your personal items upon exiting.

Service Limitations

City Gal Transportation reserves the right to refuse service to anyone who violates our terms or poses a safety risk. This includes refusal due to inappropriate behavior or failure to comply with our policies.

Changes to Terms

We may update these terms as needed. Continued use of our services after such changes indicates acceptance of the new terms.

Governing Law

These terms are governed by Minnesota laws, with disputes resolved in Minnesota courts.

Contact Us

For inquiries or concerns, please reach out to us at citygaltransportation@gmail.com